Shipping & Delivery Policy

Shipping & Delivery Policy

At Bilalkanju.com, we strive to ensure that your orders are processed and delivered as efficiently and safely as possible. Below, you’ll find details about our shipping and delivery process.

1. Processing Time

Once your order is placed, it will be processed within 1-2 business days. Orders placed after 5:00 PM or on weekends and holidays will be processed the next business day.

2. Domestic Shipping (Within Pakistan)

  • Shipping Method: We use trusted courier partners to deliver your orders across Pakistan.

  • Delivery Time: Domestic orders are typically delivered within 3-7 business days depending on the delivery location.

  • Shipping Charges: Shipping fees are calculated at checkout based on your delivery address.

3. Shipping Restrictions

  • Cash on Delivery (COD): COD is only available for domestic orders within Pakistan.

  • Delivery Areas: We currently ship to most areas within Pakistan. If you are unsure whether we deliver to your location, please contact us at  [order@bilalkanju.com] or WhatsApp at +92-03080973735.

4. Tracking Your Order

Once your order is shipped, we will send you an email with a tracking number. You can track your order using this number on the courier’s website or through the provided link.

5. Delays in Delivery

While we strive to deliver all orders promptly, delivery times may be affected by factors such as weather conditions, local holidays, or issues with our shipping partners. If there are any significant delays, we will notify you as soon as possible.

6. Issues with Delivery

If your order is lost, damaged, or delayed during transit, please contact us immediately at [support@bilalkanju.com] or WhatsApp +92-03080973735. We will investigate the issue and work with the courier to resolve it.

7. Change of Delivery Address

If you wish to change your delivery address after placing an order, please contact us as soon as possible. If your order has already been dispatched, we may not be able to change the address, but we will do our best to accommodate your request.

Thank you for shopping with Bilalkanju.com! We aim to provide a seamless shopping experience and ensure your products reach you on time.